Privacy Policy

TSING HING is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy outlines how we collect, use, and protect your information.

1. Information We Collect

We may collect and process the following information:

Contact details such as name, email address, phone number, and business information
Order and transaction details
Communication records when you contact us
Website usage data where applicable

2. How We Use Your Information

We use your information to:

Process orders and manage your account
Respond to enquiries and provide customer support
Improve our products and services
Send relevant updates or business communications
Comply with legal and regulatory requirements

3. Data Sharing

We do not sell or trade your personal information. We may share your data with:

Trusted suppliers and logistics partners to fulfil orders
Service providers who support our operations
Legal authorities when required by law

4. Data Security

We take appropriate measures to protect your information from unauthorised access, loss, or misuse. Your data is stored securely and only accessed by authorised personnel.

5. Data Retention

We retain your information only for as long as necessary to fulfil business and legal purposes.

6. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to your information
Request deletion of your data where applicable
Object to or restrict certain processing

7. Cookies (If Website Applies)

Our website may use cookies to improve user experience and analyse site traffic. You can choose to disable cookies through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

TSING HING
Email: info@tsinghing.co.uk
Telephone: 01918 103778